• How do I see the app in my language (French, Dutch, Spanish, Portuguese, English)?

  See Opla in French, English, Dutch, Spanish or Portuguese.Popular

• How do I change my profile photo?

  In the app: Profile → Edit profile → Change photo, then Save. A photo showing contact details is rejected.Few readers

• How do I manage my notifications?

  Messages and offers by notification and email, orders always notified. Settings in app 2.9 or later. Emails arrive even without push.Few readers

• My email address is wrong, or I want to change it: what do I do?

  Write to support from Profile > Get help with the right address, then confirm it from the email you receive.Some readers

• I can't log in to the app

  Use the same login method as when you signed up (email, Google or Apple), turn off any VPN and connect from a supported country.Popular

• Why is my account suspended, and how do I contest it?

  An account may be temporarily suspended if there is a suspicion that our terms (payment, safety, behavior) haven't been respected. ⚠️ Important: Opla will never ask you to "veri…Some readers

• How do I delete my account?

  Profile → My account → Delete account. Listings, username and IBAN are erased at once; the account can be reactivated for 30 days.Few readers

• Identity verification (KYC)

  Verify your profile in the app or on the website (€1, one time). With your phone, required above €300. Verified profile badge and a free 5★.Some readers

• I'm not receiving Opla emails, or they're in the wrong language

  First check your spam / junk folders and allow the @opla.co address. The language of the emails follows the language of your account and your device. If your emails arrive in a…Few readers