Recognizing and reporting a scam or phishing attempt

Opla will NEVER ask you by email, SMS or chat for: your full card number, its expiry date, its CVV or its balance, or your passwords — and will never ask you to pay or "validate" an order through an external link.

All payments and all transactions happen only in the app or on opla.co. Official emails come from the @opla.co domain.

🚩 Be wary of urgent messages ("account blocked", "validate your card", "extra delivery fees") and links to external sites.

If you have shared your bank details, contact your bank immediately to block your card, then report it to Opla support from the app.

Updated on: 08/06/2026