What delivery options are available?

The delivery method depends on the parcel's route: the seller's country and your address. You see the available options and their price when you place your order.

• To a pickup point: you collect your parcel at a point near you.
• To your home: delivered straight to your address, when the route allows it. The seller doesn't choose: there is never home delivery for a parcel shipped from Spain or Portugal, nor to the Netherlands.

The carrier depends on the seller's country: Mondial Relay for sellers in France, Belgium, the Netherlands and Luxembourg, InPost for sellers in Spain and Portugal.

Will there be other carriers?

It is the most frequent request (Colissimo, Relais Colis…). We have no new carrier to announce: this kind of integration takes time, and we would rather promise nothing than promise something we could not keep.

Can we hand the item over in person?

Not for now. We are looking into offering in-person hand-over, but it isn't possible yet and we can't give a date. Today, every sale is shipped (pickup point, locker or home delivery): the parcel tracking is what secures the payment. The seller is only paid once delivery is confirmed, and the buyer is protected if the parcel doesn't arrive or doesn't match the listing.

In the meantime, using the messages to arrange the sale outside Opla (meeting up, paying in cash or by any other means) is not allowed under our terms of use.

Sellers: nothing to set

You have no delivery option to choose: Opla handles it. Once your item sells, you receive the shipping label (in the app, by email and in the conversation with the buyer).

• With a printer: print the label and stick it on the parcel.
• Without a printer: the app shows a QR code to be scanned at the drop-off point.

Either way, drop the parcel at a pickup point within 5 days.

Islands and territories we do not serve

Our carriers do not serve the Azores or Madeira in Portugal — neither to a pickup point nor to a home: an address in those territories cannot buy or sell for now.

In the Canary Islands, the Balearic Islands, Ceuta and Melilla in Spain, delivery is to a pickup point only, not to your home. There is no home delivery in the Netherlands either: orders go through a pickup point.

Corsica, on the other hand, is served normally.

Updated on: 30/10/2026