How do reviews work?

Once the order is confirmed, the buyer and the seller can rate each other, from 1 to 5 stars, with an optional comment.

If there's no review 3 days after delivery, an "automatically generated" 5-star review is added; you can replace it with your own review. With a professional seller, the order is only confirmed after 15 days, so the automatic review comes around 15 days after delivery.

No automatic review on an order that went to a dispute (unless the buyer withdrew the dispute). Either side can still leave a review themselves.

The average rating and the number of reviews are shown under the name, on the profile; tap them to read the reviews. Yours (received and given) are in Profile → My account → My reviews.

Updated on: 30/10/2026