How does consignment work?

Consignment has stopped. We have not been accepting new shipments since mid-July 2026, and the service will not reopen.

You can still sell on Opla yourself: you keep 100 % of the sale price, and the buyer pays the protection fee.

I had sent clothes in: what happens to them?

Anything that sold was paid out to you as usual — nothing changes there.

Anything we did not manage to sell is yours, and we invite you to decide right now what you want done with it. Two options:

• Leave them with us — this is free. They go to one of our three partner charities, which pass them on to families nearby.
• Have them sent back — a single parcel for everything, to the pickup point of your choice. The price depends on the weight and starts at €4.20 (France, pickup point; a little more from other countries); it is shown to you before you confirm anything.

You choose item by item what you take back and what you give away. Getting them back costs you nothing unless you ask for a return shipment.

Where to make that choice

In the app and on the website, in the same place:

• App: your account → "Consignment". The "Get my clothes back" box is at the top of the page.
• Website opla.co: "My account" → your shipments (opla.co/send). The same box is there.

Don't wait until January 2027

The old rule said unsold items could be recovered after 6 months — which, for a summer shipment, pushed the date out to January 2027. That rule no longer applies.

The service has stopped, so your clothes are available today. There is no deadline left to wait for: make your choice now, this is the best moment.

Updated on: 31/08/2026