Professional account: managing my subscription, my SIRET and cancelling

Subscribe: create a standard account, then become a pro. Two plans: standard at €4.90/month or €49/year, and premium at €11.90/month or €119/year. The yearly plan is paid at once for 12 months, at the price of 10 (2 months free). Both plans start with a 7-day free trial, offered only once. Opla+ is included in every Pro subscription. Your professional details (including your SIRET) are entered when you sign up. A third plan, Custom (from €19/month excl. VAT, price depends on your catalogue), connects your catalogue to Opla; you request it from the same page.

Is there a minimum commitment? On the monthly plan, no: you cancel whenever you want, and the subscription ends at the end of the paid month. On the yearly plan, you pay 12 months upfront: you can cancel at any time, the subscription then stays active until the end of the paid year and does not renew. Either way, cancelling during the 7-day trial means you are never charged. (The Custom plan, taken out in particular through our Shopify connector, involves a minimum commitment of 3 months, set out when you sign.)

Update my details (SIRET, etc.): contact us from the app or right here in the help chat.

Manage or cancel my subscription: in the app, Profile → My Pro account → Cancel my subscription; or on the website, in your pro space at opla.co/account/pro, using the “Manage my subscription” and “Cancel my subscription” buttons. Cancellation takes effect at the end of the period you have paid for.

What happens to my account after cancelling? Everything stays active until the end of the paid period (or the trial). After that, your account becomes a private account again:

• your listings stay online, without the Pro badge;
• Opla+ stops (relisting, statistics, automatic offer acceptance); you can subscribe to Opla+ on its own for €2.90/month;
• your buyers can no longer request a return within 15 days, and a delivered order is confirmed within 48 hours, as for any seller;
• to publish a listing above €300, you will need to have verified your phone number and your identity (a listing's price remains capped at €1,000);
• the 3 days of promotion offered each month with Premium are no longer topped up;
• your selling fees do not change.

Your professional profile and your SIRET are kept and pre-filled if you subscribe again. As the free trial is offered only once, a new subscription is charged from the first day.

Holiday mode does not pause the subscription: your listings drop out of search and can no longer be bought, but the subscription keeps being charged. To stop paying, cancel it.

To discover all the benefits of the pro account, see the Become a pro page.

Invoices for your sales: for every paid sale, Opla automatically issues an invoice in your name (numbered FV…), with your SIRET, the VAT and the buyer's name; a credit note is issued in the event of a refund. You'll find them in the app under Profile → My Pro account → Sales invoices, or on the website, in your pro space. To protect the buyer, their address and email are not shared with you.

Updated on: 30/10/2026