I don't have a printer — how do I send my parcel?

Yes, you can send your parcel without printing anything. The app gives you a QR code to be scanned at the drop-off point.

How to do it

1. Open the conversation with the buyer and tap "Print the label".
2. Choose "I don't have a printer".
3. Pack your parcel (box or mailer, no label stuck on it).
4. At the drop-off point, show the QR code displayed on your phone.

Where it works

• At an automatic locker: it always works. You scan the code on the locker screen and the door opens.
• At a shop counter: the shopkeeper scans your code and prints the label for you — but not all of them are equipped yet to read the code. If it doesn't work, go back in the app and download the label: there's no risk, the shipment stays the same.

Available for pickup-point and locker drop-offs (Mondial Relay in France, InPost in Spain and Portugal).

Good to know

• The code is valid until the drop-off deadline shown on screen (5 days after the purchase).
• The QR code and the PDF label carry the same tracking number: switching from one to the other never creates a second parcel.
• At a locker, write the parcel number on the box in pencil before closing the door. That's what makes it findable if anything goes wrong.
• If the app shows "this code is no longer valid", the parcel has already been collected or the shipment has changed.

📱 Requires an up-to-date Opla app (version 2.4.0 or later).

Updated on: 10/08/2026